Claro Shoes

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Customer Service

1. RETURN POLICY
2. CUSTOMER SERVICE
3. SHIPPING

Send Customer Service an E-Mail

1. RETURN POLICY

CLARO SHOES 312 LIVINGSTON ST BROOKLYN CAN ACCEPT RETURNS IN PERSON !!!!!! RETURN ON FULL PRICE SHOES ARE ACCEPTED WITHIN 15 DAYS OF PURCHASE DATE. SHOES RETURNED UNWORN AND ACCCEPTABLE FOR RESALE WITHIN THIS TIME PERIOD WILL BE REFUNDED FULLY IN THE SAME MANNER AS ORIGINAL PURCHASE

AFTER 15 DAYS FULL PRICE SHOES IN ORIGINAL CONDITION WILL BE ACCEPTED FOR A STORE CREDIT.

SALE SHOES UNWORN AND IN ORIGINAL CONDITION WILL BE ACCEPTED FOR STORE CREDIT OR EXCHANGE.

NO EXCHANGE OR REFUND GIVEN ON SHOES HELD MORE THAN 30 DAYS. THESE POLICIES APPLY TO WEB CUSTOMERS ONLY.

2. CUSTOMER SERVICE

PLEASE FEEL FREE TO E-MAIL CUSTOMER SERVICE AT CLAROC@CLAROTALLANDWIDE.COM. YOU MAY ALSO CALL CLARO SHOES AT 718-875-2981 DURING NORMAL BUSINESS HOURS

3. SHIPPING

ALL PACKAGES ARE SENT VIA UPS . ALL ORDERS ARE PROCESSED THE FOLLOWING BUSINESS DAY . ORDERS RECEIVED ON SATURDAY WILL GO OUT NEXT BUSINESS DAY. UPS 2ND DAY AIR- GUARANTEED DELIVERY TO ALL 50 STATES BY THE END OF THE SECOND BUSINESS DAY. UPS 3 DAY SELECT- GUARANTEED DELIVERY BY THE END OF THE THIRD BUSINESS DAY TO AND FROM EVERY ADDRESS IN THE 48 CONTIGUOUS STATES. UPS GROUND- VARIES DEPENDING ON DESTINATION USUALLY MORE THAN THREE BUSINESS DAYS.

©2005 • STORE HOURS: MON, TUES, WED, SAT 9:30-6:00. THURS, FRI 9:30-7:00. CLOSED SUNDAY.
CLARO SHOES • 312 LIVINGSTON ST • BROOKLYN, NY 11217 • 718-875-2981 • 718-625-1580
TALL SIZE SHOES • 32 WEST 39TH ST • NEW YORK, NY 10019 • 212-736-2060 • 212-594-0310
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